Healthcare IT Adoption Rescue

Hidden barriers in EHR, AI, speech recognition, Document Management System, or Learning Management System deployments limit your ROI and disrupt clinical workflows. Synaptic Solve specializes in rapid, root-cause remediation for underperforming systems.

Our Proven 4-Step Process: 

1. Diagnostic Deep Dive

     On-site device audits & workflow analysis to uncover technical/human barriers

2. Clinician-Centered Observation

     Shadowing end-users to identify real vs. perceived pain points

3. Data-Driven Insights

     Surveys, system analytics, and stakeholder interviews

4. Accelerated Remediation

     Prioritized action plan delivered within 72 hours

Why This Works:

✅ Proven Track Record: Saved clients $5.8M+ by resolving adoption barriers for 1,000+ providers achieving 400% user satisfaction and 100% compliance.
✅ Unique Value: My approach blends technical audits with human factors engineering—no guesswork, just actionable fixes.
✅ Scalable Impact: Addressed and remediated barriers for 40+ healthcare organizations in 1.5 years, securing 100% client retention and boosting satisfaction.

✅ Efficiency: Onsite speed + remote multitasking = minimal downtime for your team.
✅ Sole Expertise: As the only assessor qualified to conduct these audits onsite, I ensure consistency and depth unmatched by generalized approaches.

✅ End-to-End Support: From use case development and strategic planning to training programs that stick.

Let’s Partner If You Need:

• Rescue Missions: Diagnose and fix underperforming IT systems.
• Costly, stalled deployments needing a turnaround,
• Adoption Boosters: Tailored training, workflow redesign, and change management.
• Gaps in strategic alignment between IT and clinical workflows,
  — I’m here to help.
• AI & Innovation: Integrate GenAI, NLP, or XR to future-proof your tech stack.
• Compliance & Cost Control: Ensure systems meet HIPAA/regulatory standards while maximizing ROI.

Synaptic Solve LLC offers a specialized service line focused on leveraging video to significantly enhance the efficiency and quality of Electronic Medical Record (EMR) deployments and ongoing support. To elevate the impact and efficiency of complex Healthcare Information Technology (HIT) implementations, Synaptic Solve LLC leverages video capture tools and methodologies. Video is an exceptionally potent medium for conveying concepts, sharing critical knowledge, improving quality, and rapidly decreasing time to competency.

Our video-enhanced approach optimizes each stage of your implementation:

• Design: EMR implementations frequently necessitate the redesign of existing processes or the creation of new ones. Communicating these changes to stakeholders can be difficult. Synaptic Solve integrates visual communication software with video to visually demonstrate new or redesigned Patient Care Procedures, clearly highlighting both function and process.
  
• Build: EMR builds are inherently complex, as is mastering the tools used in their construction. Video aids analysts in developing a reference catalog, helping them recall their work and tool usage. It also decreases the time required for project teams and end-users to achieve proficiency. For example, the development and EMR integration of order sets demand rigorous quality control. Video is invaluable for maintaining the quality of an order set through its transformation from paper to an electronic state, and ultimately to an actionable state post-integration.
  
• Test: Testing is the most crucial phase, and inadequate quality testing can lead to catastrophic "go-live" events. Traditional methods, such as spreadsheet-based script following and manual result documentation, are inefficient and ineffective, yet many organizations continue to use them, often with undesirable outcomes. It is nearly impossible to monitor testers to ensure script adherence,  hindering accountability.      Documenting issues and results is time-consuming and often challenging. It is difficult for engineers and other personnel to replicate issues based solely on screenshots or notes. Synaptic Solve employs video for software application testing, significantly improving the final product's quality and mitigating "go-live" risks. Video also shortens implementation timelines because testing coordinators and engineers are able to analyze real-time testing results, thereby accelerating decision-making and issue resolution like never before.

• Train: As projects scale in applications and end-users, training becomes increasingly complex and costly. Video can be used to combine and streamline application testing and training development. As testers capture video of the scripts, trainers can access the video scripts that pass in real time so that they can transform them into training material in record time. This method is effective no matter how large the project scales.
  
• Troubleshooting: Video capture provides a significant advantage for troubleshooting across the entire software deployment lifecycle, encompassing build, test, go-live, and post-go-live support. As errors are an inherent part of this process, the ability to record them with video as they occur dramatically accelerates issue resolution. This provides engineers with a precise visual record of the error, complete with date and time stamps, enabling them to pinpoint the exact moment and sequence of events that led to the problem. This immediate clarity facilitates rapid resolution, saving substantial time and contributing to the development of a superior product. Beyond internal efficiencies, video provides a superior level of quality of service for the end-user, as the visual evidence of an issue allows for clearer communication and a more accurate understanding of the problem, leading to faster and more effective solutions.

Synaptic Solve LLC offers a highly specialized service line focused on leveraging live video streaming desktops to elevate critical healthcare operations, particularly within Academic Medical Centers, EMR Command Centers, and Hospital Incident Command Centers. Our innovative solutions integrate audio and video mixing equipment, video capture devices, and other cutting-edge technologies to create robust visual communication workstations, significantly enhancing real-time information exchange and decision-making.

Live video streaming technology provides an unparalleled opportunity to rapidly revolutionize healthcare organizations by addressing complex and costly communication challenges with unprecedented ease and affordability.

Here's how our specialized live video streaming solutions can solve major communication challenges in key healthcare areas:

• Academic Medical Center Education & Training:
   
  • Significantly enhance the quality and reach of education and training within Academic Medical Centers.
  • Improve resident/physician handoffs, reducing communication errors.
  • Enable residents to observe live video streams from operating rooms (ORs) remotely, eliminating the need to be in crowded ORs and enhancing patient safety.
  • Facilitate chief surgeons in monitoring live streaming from ORs for quality assurance and providing remote coaching.

• EMR Command Center Operations:
   
  • Activate live streaming as a core component of EMR command center operations during major EMR enhancement go-lives or transitions to different EMR systems.
  • Ensure effective real-time communication among all command center personnel, streamlining problem identification and resolution.

• Hospital Incident Command Centers:
   
  • Deploy live streaming during hospital incident command center activations to better manage incidents and disasters in real time.
  • Provide immediate visual situational awareness, enabling more efficient coordination and response during critical events.